
We were approached by Utility Watch, as independent experts, to undertake a review of our Telecom Bills.
They looked at our current set up, reviewed our current contracts and tariffs and put them into a package which they took out to tender on our behalf. Through their analysis and expertise they were able to present us with the best market options at the time to enable us to reduce costs and retain or better our current service levels.
When we had decided to go with the Utility Watch preferred service provider, they implemented the change over on our behalf.
We found that the whole process being dealt with by someone who knows the industry much easier than had we tried it ourselves.
Whilst it wasnt completely plain sailing, Utility Watch were quick to sort out any problems and responsive to our needs. As an Independent Broker and specialists in telecoms, they have made the whole process much easier and have saved us much more than if we were to go to tender by ourselves. As they took their fees from the providers, they were an extremely cost effective option.
Regards
Gavin Henderson
WPA Project & Process Improvement Manager